Security & Privacy

www.martellodelights.co.uk a company registered in England under company number 05345041. Our registered office is 7 Ryeworth Road, Cheltenham, Gloucestershire GL52 6LG

We understand fully the importance of disciplined data control and are committed to ensuringthat your privacy is protected. Below you will find details of the way in which any personal data we collect from you, or that you provide to us will be processed by us. We always adhere to the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Once you have submitted data to us we take responsibility as the data controller for your personal data.

Why we process your data

When you place an order, register on our website, provide a review of a product, or complete any form onn our website or marketing materials we need to know things such as your name, company name, postal address, email address, and telephone number. Much of this information is considered as your personal data.By submitting this information you consent to our use of the information in accordance with this Privacy Policy which we will amend from time to time. We gather this information to allow us to process your request and to communicate with you on any matter relating to the provision of our products to you. We never pass your details to third parties for marketing purposes as we do not believe that you gave permission for this when you registered or that we should assume you would want this. As far as we are concerned you provided data to us for the purposes of establishing a trading relationship such that can provide you with goods and services.

Cookies

What are cookies?

When you visit virtually any website there is a two way flow of information taking place in order to provide the best possible user experience. Part of that flow of information or data is known as a cookie. A cookie is a piece of information in the form of a very small text file thatis placed on an internet user's hard drive. It is generated by the server that operates a web site.The information the cookie contains is set by tthe server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's passport, which tells a web site when the user has returned.

Why do we need them?

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill a shopping cart or remember the user's preferences or registration details for a future visit.

Websites use cookies mainly because they save time and make the browsing experience moreefficient and enjoyable. Web sites often use cookies for the purposes of collecting demographic information about their users.

At MartelloDelights we use cookies to keep track of what you have in your basket, and to remember you when you return to www.martellodelights.co.uk . If you wish to order products you must have cookies enabled, but if you only wish to browse then you can have cookies dis-enabled.

It is important not to panic about cookies, they are a standard operating process for the web environment and without them much of the service we have all become used to would cease to function. Cookies do not harm your computer, and none of the information that we store and use is personally identifiable. The reason we use cookies is primarily to provide you witha fast and efficient browsing, and ordering service.

Our cookies policy

To make full use of the features on www.martellodelights.co.uk your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with fast browsing andthe personalized features of this website by using them.

Our cookies don't contain sensitive information such as your name, address or payment details: they simply provide us with a link that if you choose to sign in, is associated with thisinformation. However, if you'd prefer to restrict, block or delete cookies from www.martellodelights.co.uk or any other website, you can do this in your browser options menu. Each browser is different, so go to 'Help' in your preferred browser to learn how to change your cookie preferences.

Payments

We only use the most secure systems for payment processing and this is why when you purchase an item we do not see your credit card data, it goes straight to Paypal to collect/process transaction information’ for more information please click on the link to see the paypal security policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full